Stellarium Astronomy Software
Maybe I will save myself a load of money in the long run. Convert it back to petrol! They admit it's a known problem - eventually. If the check is successful, but there is no update available, you will see the screen below. Sky support were absolutely useless - this step is so easy and wasnt even suggested by them.
Next, choose Update and the system will check for available firmware updates. Last night i was recording a couple of programmes and all of a sudden my Sky box turned itself off. And all the time Sky have been telling me it's because I don't have a dual input! Had this issue for ages, just doing a box reset every once and a while. Here's how to repair Samsung software via the Software Upgrade Assistant if an over the air update failed.
My Pace box has suddenly decided to jump into standby after its been on for about a minute. Big Brother recording was just unwatchable because of Norman Collier-like sound track. Tried both methods and it's not working.
Not sure if you're eligible to upgrade yet? Don't know how often these plans change though. Then I thought, what about defragging? Any idear when it will be safer to take the plunge?
This time I inform the call handler of my box reset and how it didnt help. Last year I had the box replaced and just over a year later it has started to refuse to record, and is very slow through the menus. Unplugged the box, disconnected all the cables, reconnected all the cables, plugged the box back in, imvu dating tips nothing. Since reading all the complaints from the rest of their disgruntled customers I now know infact this has absolutely nothing to do with it!
There have been a few reports of remote control response being very poor, extreme delay between pressing the button and anything happening. Another phone call to Sky before they appologised and said it was their mistake etc and the bill for June would be zero as previously stated. Ask yourselves this question.
Sky Reset how to save money by resetting it yourself
- The final straw was when it decided to wipe all our recourdings and switch it's self off.
- However, as you can guess, nothing worked.
- Noticed this morning that an update had been carried out, spoke to Sky Techy who informed me the update last night was to have corrected the problem.
- Feel better now for that flame.
- If the download freezes, it is safe to turn the player off, then back on, while this screen is showing.
- Sometimes, it just happens for no good reason at all.
The result being a free engineer visit, who replace the Pace box for an Amstrad. We have a pace n stuck in standby. After this, all worked ok for a while and then back to normal problems.
Updating Firmware - Soundbar Sound Plate Home Theater
The odd thing is that the phone part of the box is still working so not that critical as yet but a fear it will eventually fail. One of the two resets will work, unless your Skybox is kaput, in which case, there's not going to be a light on the front is there? Recording problems are not strictly an Amstrad only issue as there are plenty of Pace owners who also suffer this. Some updates are large and can take time to download, especially over slower Internet connections.
Does anyone know how many users are having these problems? How do they get away with this behaviour towards their customers. Those imbeciles need a thorough shoeing to get their act together. This is easily overcome by smearing waterproof grease on the cons.
Preparing the Installation File
They did not appear to want to go further and i did't want to end up cancelling my subscription! It would seem that apart from the noises, the performance of these boxes is poor in other ways as well. Bloody good when it works, shame about the none existant Customer Care though.
Soft reset worked at the third attempt! You might need to try the remote a couple of times at this point. Paul, if that petition is still circulating, please add my name to the list of dissatisfied customers. We can hopefully make this the non-future of Sky, should 18 year as I for one will be taking it further with their bigwigs.
My initial findings were correct. In the meantime, I had been emailing Sky aswell but upto yesterday they hadn't even bothered to reply to me. At least three people i know have payed for the engineers visit and i would have too if not for your wonderfull site.
But from things I have read on the internet it sounds as if they have had these issues since at least Nov so I don't think they are actually bothered about sorting out the problem. Tried the tried and tested way. Of course, Sky don't tell you about this because they'd rather charge you for a fix or, indeed, tell you something that will lose all your data. When it works, it's brilliant and I'll miss not having it, signing and but I'm not paying for something I can't watch.
Come on Sugar, if it's really you, get off your butt and sort them out. For the box to fail only a few months out of warranty is, in my view not reasonable. Next step will be to call Sky to try and wrangle a free engineer.
Hi I am having the system fault that you describe and have just tried the fix that you recommend but unfortunately I am still having the same fault. Phoned sky, they prompted me to force a system update. When complete, a screen will appear advising you that the new version of software is ready to be installed. If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air.
Normally if you look at the bar along the top of the planner screen you will notice that as you go down through your programs that it shows how much space each program uses. They went through the whole resetting of the box etc, but it still wouldnt work. Planner rebuilds and full system resets proved useless. Best of luck with your crusade.
Just a thought, if they are using the same software on their internal systems as they use on the Sky Plus boxes we'll have to re-boot them half way through our telephone conversations. When i unplug the sky plus box the broadband works fine so it must be the box. If you have just upgraded to Sky plus and just had one new cable fitted then ask yourself how old the other cable is? Once you see the Updating message, the firmware is being installed.
So try these out and save yourself a lot of hassle and money. This didn't cure the problem, but to be honest, maine central I've not had time to call them since. Sat down this evening to order it before cancelling Sky and found that - oh the irony!
- If there are spaces then you can rebuild it to reclaim the space.
- It will force you to use the number and these are high call charged numbers.
- Another call was agreed but almost needless to say the next engineer called at a time we had said we would not be in!
- Just waiting for the inevitable now!
- We shouldn't pay for cheap kit.